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Now Shipping to Alaska!

We're excited to announce that we will now ship via USPS to Alaska at the rates listed below:

  • Orders over $100 ship for FREE
  • Orders under $100 ship for only $10.00

Priority/rush shipping is not available for Alaska orders at this time.

Standard Shipping and Processing

Our shipping and processing charges are intended to compensate our company for processing your order, handling and packing the delicate products you purchase, delivering them to you, and covering any related overhead. Orders that are placed before 3 p.m. Central time are shipped from our warehouse the same day. Most purchases are expected to arrive within five (5) to seven (7) business days of receipt of the order.

Standard Shipping Charges

All orders shipped via regular ground service will qualify for these shipping rates:

  • Orders over $75 ship for FREE
  • Orders under $75 ship for only $7.00

Priority/rush shipping is available for an additional charge.

Rush Delivery and Processing

Rush delivery is available for an added fee. All orders placed Monday through Thursday before 3 p.m. Central time will arrive in two to three business days; orders placed Friday through Sunday will arrive Tuesday. All orders are shipped using Priority Mail with the United States Postal Service. We do not deliver to PO box addresses.

Delivery to PO Box Addresses

We do not ship to PO Box addresses.  Uncharted Visions uses Federal Express to ship all standard ground shipments. If your order requires shipping to a PO box, please contact Uncharted Visions direct by phone or email to arrange PO box shipping using the United States Postal Service.

International Shipping

We only ship to the United States.

Return Policy

At Uncharted Visions, we take pride in the quality and craftsmanship of the unique quality merchandise we sell. Attention to the design, materials, safety, and construction of these unique products is our priority. Upon receipt, please inspect your purchase. Notify us of any damage, and we will arrange for a prompt replacement. If, within 30 days, you are dissatisfied for any reason, you may return your purchase for a refund of the merchandise value.

We cannot accept returns on items damaged through normal wear and tear. We also cannot accept returns of final-sale items, which are identified by a price that ends in “.99.”

You may return merchandise through the mail for a refund or replacement. For detailed procedures for returning items through the mail, please contact customer service at: 1-515-576-3681, Monday–Friday, 8 a.m. to 5 p.m. CST, or click here to email us.